RULES AND REGULATION FOR CUSTOMER'S
Open Box Delivery & Refund Policy
We have a strict refund policy to maintain fairness and product authenticity.
Refund will only be initiated if the following conditions are met:
- Customer must make a clear unboxing video at the time of Open Box Delivery.
- The video should clearly show:
- The sealed package
- Opening of the package
- Product condition
- Any damage or issue (if any)
- Without the unboxing video at the time of delivery, no refund will be processed.
Additional Rules:
- Refund request can only be raised within 7 days from the date of delivery.
- After 7 days, no refund or return will be accepted.
- All returned products will go through a 10-point security check.
- If the product fails the security check or if the unboxing video is not provided, the refund will be rejected.
- Refund will not be given in any other case.
We request all customers to make the unboxing video carefully during open box delivery to avoid any issues.
Ye policy clear aur strict hai. Chahe to thoda soft language mein bhi bana sakta hoon, lekin jo tune bola hai us hisaab se yeh version best hai.
Bol, yeh theek hai ya kuch change karna hai?